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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Grand Mercure Kuala Lumpur Bukit Bintang

A five-star hotel on Jalan Pudu, close to the Golden Triangle's shops, street food and nightlife.

  • Walk to Jalan Alor and Pavilion
  • Outdoor pool and fitness centre
  • Paid airport shuttle and valet parking
8.4 Great 1466 reviews Booking.com 8.4 · 1466 reviews

About

Grand Mercure Kuala Lumpur Bukit Bintang

Grand Mercure Kuala Lumpur Bukit Bintang sits on Jalan Pudu, putting you minutes on foot from the Golden Triangle's shopping, dining and nightlife. The hotel's position is its greatest asset – guests consistently point to the location as the reason they chose it, with Pavilion, Lot 10 and Berjaya Times Square all close by. The LRT stations at Hang Tuah and Imbi are also nearby for exploring further afield.

The property offers a choice of modern, air-conditioned rooms and suites, many with city views. Amenities include an outdoor swimming pool, a fitness centre, a restaurant and a business centre. Practical touches like a 24-hour reception, luggage storage and valet parking make it a comfortable base, while the staff earn frequent praise for going out of their way to help.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Unbeatable central location — Guests repeatedly highlight the hotel's position in the Golden Triangle, close to Jalan Alor, Pavilion, Lot 10 and Berjaya Times Square, as the main reason to stay.
  • Staff go above and beyond — Multiple reviews mention friendly, efficient staff who help with requests – from upgrades and late check-out perks to recovering a forgotten camera.
  • Comfortable and functional rooms — Guests describe the rooms as modern, with spacious bathrooms and good water pressure. City-view rooms and the junior suite add to the appeal.
  • Pool and dining draw praise — The outdoor pool is called refreshing and perfect for relaxation, and breakfast is repeatedly described as very good.
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Worth weighing

3 to weigh
  • Rooms can feel dated — At least one guest found the executive room's furniture old and tired, suggesting the decor varies by room category.
  • Some facilities are average and overpriced — One guest noted that the food, bar and spa were average and overpriced compared to the room and location.
  • Elevator security could be improved — A guest raised a concern about the security of the elevators, though they did not elaborate.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Executive RoomCity ViewTwo Single Beds

  • 1 Single bed
  • Shower
  • Air conditioning

Superior RoomTwo Single Beds

  • 1 Single bed
  • Shower
  • Air conditioning

Deluxe RoomCity ViewTwo Single Beds

  • 1 Single bed
  • Shower
  • Air conditioning

Superior RoomOne King Bed

  • 1 King-size bed
  • Shower
  • Air conditioning

Executive RoomCity ViewOne King Bed

  • 1 King-size bed
  • Shower
  • Air conditioning

Deluxe RoomCity ViewOne King Bed

  • 1 King-size bed
  • Shower
  • Air conditioning

Deluxe Family RoomOne King Bed Two Single Beds

  • 1 King-size bed
  • Shower
  • Air conditioning

Junior SuiteBalconyOne King Bed

  • 1 King-size bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Air conditioning
  • Lift
  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • Luggage storage

Food & Drink

  • Restaurant
  • Room service
  • Children's buffet
  • Tea and coffee facilities
  • Mini-bar

Leisure

  • Outdoor swimming pool
  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Accessibility

  • Rooms/Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 1466 reviews

Guest-rated 8.4/10 from 1,466 reviews

Booking.com · 8.4 · 1466 reviews
8.4Verified guest

“The executive room felt dated, with furniture that has seen better days.”

8.4Verified guest

“The location was excellent – very convenient.”

8.4Verified guest

“This hotel is all about location – it's close to everything in the Golden Triangle, and the room was great too, with inputs for your video players and free internet. The food, bar and spa were average and overpriced as usual.”

8.4Verified guest

“The location was the standout feature for me.”

8.4Verified guest

“Breakfast was very good – plenty of choice and well prepared.”

8.4Verified guest

“The room was modern and the bathroom was spacious, with good water pressure in the shower. The poolside area was refreshing and perfect for relaxing.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Golden Triangle: The hotel sits right in KL's commercial and shopping heart, with Pavilion, Lot 10 and Berjaya Times Square all within easy walking distance.

Jalan Alor: A short stroll away, Jalan Alor is KL's famous street-food strip, where you can sample everything from satay to grilled seafood at night.

Getting around: LRT stations at Hang Tuah and Imbi are nearby, giving you quick access to the wider city without needing a car.

117 Jalan Pudu, Kuala Lumpur, Kuala Lumpur Federal Territory, 55100, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
310 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking.

Does the hotel offer an airport shuttle?

Yes, a paid airport shuttle is available.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

Does the hotel have family rooms?

Yes, there is a Deluxe Family Room that includes a king bed and two single beds.

Is breakfast included in the room rate?

Breakfast is not mentioned in the room rates, but guests have praised the breakfast quality, and the hotel has a restaurant that serves it.

Nearby

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The bottom line

For travellers who prioritise location and service, Grand Mercure Kuala Lumpur Bukit Bintang delivers a dependable, comfortable stay in the thick of KL's Golden Triangle. The dated spots and average extras are minor trade-offs given the strong staff performance and the convenience at your doorstep.

8.4A well-run city hotel where location and staff are the real draw.

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